Terms and Conditions for Hiring Items from Makkah Decorators Melbourne

1. General Agreement
By hiring decor items from Makkah Decorators, you agree to the terms and conditions outlined below. These terms provide a framework to ensure a smooth, reliable, and enjoyable experience for both parties.

2. Our Services and Responsibilities
Makkah Decorators provides a full-service experience, including:

Delivery: We will deliver the decor items to your event location at the agreed-upon time.
Setup: Our team will handle the complete setup of decor items to ensure everything is arranged safely and beautifully.
Pickup: After the event, we will return to collect the decor items.
Our responsibility is to ensure safe delivery, setup, and pickup of all hired items. We handle every item with care to maintain quality and safety.

3. Customer Responsibilities
Once decor items are set up at the event location, it is the customer’s responsibility to maintain the items’ safety and integrity throughout the event. We ask customers to ensure that hired items are treated with respect and care to prevent any damage.

4. Damage or Loss of Hired Items
While we provide high-quality, well-maintained decor items, any damage, loss, or excessive wear and tear to items during the hire period will be the customer’s responsibility. In such cases, repair or replacement costs will be charged accordingly. We encourage customers to monitor items during the event to avoid unexpected charges.

5. Cancellations
If you need to cancel or reschedule your decor hire, please inform us at least 48 hours before the scheduled delivery. This notice period allows us to make necessary adjustments and accommodate other bookings.

6. Changes to Bookings
Any changes to your booking, such as adjustments in items or event timing, should be communicated as early as possible. We will do our best to accommodate changes, depending on availability.

7. Liability
Makkah Decorators is not liable for any injuries, accidents, or damages arising from the misuse of decor items. The customer assumes responsibility for using all items safely during the event.

8. Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising from this agreement will be subject to the jurisdiction of the courts in Melbourne, Victoria.